This Privacy Policy describes how NIRA Gorakhpur ("the Institute", "We", "Us", "Our"), operating the website aicourse.college (also accessible via niragorakhpur.com), collects, uses, stores, discloses, and protects the personal information of visitors, enquirers, and enrolled students ("You", "Your", "User") who interact with Our website, courses, and communication channels. By accessing Our website or submitting Your information through any enquiry form, WhatsApp chat, phone call, or enrollment process, You consent to the practices described in this Policy.
1. Information We Collect
1.1 Information You Provide Directly: Full name; Phone number and WhatsApp number; Email address; City/location; Course preference and enquiry details; Payment-related information necessary for course enrollment (processed through third-party payment gateways; We do not store complete card or banking credentials on Our own servers).
1.2 Information Collected Automatically: IP address; Browser type and device information; Pages visited, time spent, and referral source; Cookies and similar tracking technologies, as described in Section 3.
2. How We Use Your Information
We use the information collected for the following purposes, and no other purpose without Your further consent: Responding to course enquiries and providing requested information about Our programmes; Processing enrollments and course-related communication; Sending updates regarding batch schedules, assignments, and course logistics to enrolled students; Sending promotional and marketing communication about Our courses, where You have not opted out of such communication; Improving Our website, course content, and service quality; Complying with applicable legal and regulatory requirements; Measuring and optimising the performance of Our advertising campaigns, including campaigns run through Meta Platforms Inc. (Facebook and Instagram) and Google LLC (Google Ads).
3. Cookies and Advertising Technologies
Our website uses cookies and similar tracking technologies, including but not limited to: Google Analytics, to understand website traffic and user behaviour; Meta Pixel, to measure the effectiveness of advertisements run on Facebook and Instagram and to build audiences for future advertising; Google Ads conversion tracking tag, to measure the effectiveness of advertisements run on Google Search and Display Network. These technologies may collect information about Your browsing behaviour on Our website and, where applicable, may share this information with Meta Platforms Inc. and Google LLC in accordance with their respective privacy and data use policies. You may control or disable cookies through Your browser settings; however, doing so may affect the functionality of Our website. We do not use cookies or tracking technologies to collect any sensitive personal data beyond what is disclosed in this Policy.
4. Disclosure of Information to Third Parties
We do not sell, rent, or trade Your personal information to any third party for monetary consideration. We may share Your information only in the following circumstances: With service providers who assist Us in operating Our website, processing payments, sending communications, or running advertising campaigns (including Meta Platforms Inc., Google LLC, and WhatsApp Business Platform), strictly for the purposes described in this Policy; Where required to comply with an order under any law for the time being in force, or a direction issued by a competent government authority; Where necessary to protect Our legal rights, prevent fraud, or ensure the safety of Our students and staff.
5. Data Retention
We retain personal information for as long as is reasonably necessary to fulfil the purposes outlined in this Policy, or as required to comply with applicable legal, accounting, or reporting obligations. Enquiry data from individuals who do not proceed with enrollment may be retained for a reasonable period for follow-up communication, unless You request its deletion earlier.
6. Your Rights
In accordance with the Digital Personal Data Protection Act, 2023, and applicable rules made thereunder, You have the right to: Request access to the personal information We hold about You; Request correction of inaccurate or incomplete information; Withdraw Your consent to the processing of Your information at any time; Request deletion of Your personal information, subject to Our legal and legitimate business retention requirements; Opt out of promotional and marketing communication at any time by replying "STOP" on WhatsApp/SMS or by writing to Our Grievance Officer named in Section 9. We shall endeavour to respond to any such request within a reasonable time, and in any event within the timelines prescribed under applicable law.
7. Data Security
We implement reasonable security practices and procedures, in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect Your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is entirely secure, and We cannot guarantee absolute security.
8. Children's Information
Our courses are intended for individuals who are at least 18 years of age, or who have obtained the consent of a parent or legal guardian where enrollment is permitted for minors. We do not knowingly collect personal information from children without appropriate guardian consent.
9. Grievance Officer
In accordance with the Information Technology Act, 2000, and rules made thereunder, the details of the Grievance Officer are as follows:
Name: [To be designated by NIRA Gorakhpur]
Designation: Grievance Officer
Email: [To be added]
Phone: +91-9311152278
Address: Gorakhpur, Uttar Pradesh, India
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in Our practices or applicable law. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of Our website after such changes constitutes Your acceptance of the revised Policy.
11. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts at Gorakhpur, Uttar Pradesh.
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or Your personal information, please contact Us at:
NIRA Gorakhpur, Phone: +91-9311152278, Location: Gorakhpur, Uttar Pradesh, India